Overview of Parking Management

Learn how to manage your parking spots and assign residents to spaces

Who can use this feature

🅿️ Module: Parking Management
👤 User Roles: Property Manager, Front Desk Manager
⚙️ Requirements: The Parking Management Module must be enabled

Note: The Parking Management tab is available only if your property has activated this module. If you don't see this tab or it appears locked, contact Elevate OS team to enable Parking Management for your property.

---

Transform your parking operations from chaotic to controlled! The Parking Management module gives you complete oversight of your property's parking assignments, allowing you to track which residents park where, manage vehicle information, and maintain an organized parking system that residents will appreciate.

In this article, we'll walk through how to set up your parking spots, assign them to residents, track vehicle details, and keep your parking data current - ensuring smooth parking operations for everyone 🚗

---

What is Parking Management?

The Parking Management module is a centralized system for tracking and managing all parking spot assignments in your property. It provides a grid view where you can see at a glance which spots are occupied, who's parked where, and what vehicles are authorized.

Key capabilities:

• Complete parking inventory - View all parking spots imported from your property data

• Resident assignments - Link parking spots to specific residents

• Vehicle tracking - Record license plates, makes, models, and colors

• Quick search - Find any parking spot instantly

• Real-time updates - Changes save immediately and reflect across the system

---

Accessing Parking Management

Step 1: Navigate to the module

1. From your Elevate OS dashboard, go to Operations

2. Look for Parking Management

3. Click to open the Parking Management grid

Can't see Parking Management? The Parking Management tab is available only if your property has activated this module. If you don't see this tab or it appears locked, contact Elevate OS team to enable Parking Management for your property.

Step 2: Understanding the interface

When you open Parking Management, you'll see a data grid with the following columns:

---

Setting up parking spots

Initial setup via CSV import

Parking spots are imported into the system through a CSV file managed by Elevate OS team.

Important: Only Elevate OS team can upload or modify the parking spot list. If you need to add, remove, or rename parking spots, contact Elevate OS

support team with the required changes.

CSV format requirements:

• Required fields:

  • spot_number - The display name/number for the spot

Once imported, these spots appear in your grid and are ready for resident assignment.

---

Assigning parking spots to residents

Step 1: Locate the parking spot

1. Use the search bar to find a specific parking spot by number

2. Or scroll through the paginated list (adjust entries per page: 10/25/50)

Step 2: Edit the assignment

1. Click the pencil icon ✏️ in the row of the parking spot you want to assign

 

1. The Edit Parking Spot modal will open

    

   Edit Parking Spot Modal

Step 3: Complete the assignment form

In the Edit modal, you'll see:

Available fields:

• Parking Spot (Read-only) - Shows which spot you're editing

• Select Resident - Searchable dropdown to select the resident

• License Plate Number - Required if no resident selected

• Vehicle Color - Optional descriptive field

• Vehicle Make - Optional (e.g., Toyota, Ford)

• Vehicle Model - Optional (e.g., Camry, F-150)

Step 4: Save your changes

The Save button becomes enabled when:

• A resident is selected, OR

• A license plate number is entered

Click Save to update the assignment.

Success indicators:

• ✅ Green banner: "Changes were successfully saved"

• ❌ Red banner: "Error occurred saving changes. Please try again"

---

Managing vehicle information

Adding vehicle details

When assigning a parking spot, capture as much vehicle information as possible:

1. License Plate - The most critical identifier

2. Vehicle Color - Helps with visual identification

3. Vehicle Make & Model - Useful for security and towing situations

Tip: While only one field is required to save, completing all vehicle fields helps security staff quickly identify authorized vehicles and spot unauthorized ones.

Updating vehicle information

Residents change vehicles? No problem:

1. Find the parking spot using search

2. Click the edit pencil ✏️

3. Update the vehicle details

4. Save changes

The system immediately reflects the new vehicle information.

---

Search and navigation features

Using search effectively

The search function helps you quickly find specific parking spots:

• Search by spot number - Type the exact spot number

• Partial matching - Start typing and see matching results

• Real-time results - Updates as you type or after pressing Enter

Pagination controls

For properties with many parking spots:

1. Entries per page - Choose 10, 25, or 50 rows

2. Navigation buttons - Move between pages

3. Page indicators - See your current position in the data

---

 

Best practices

🎯 Do's:

• Keep data current - Update assignments as residents move in/out

• Capture license plates - Essential for towing and security

• Use consistent formatting - Standardize how you enter vehicle info

• Regular audits - Periodically review all assignments for accuracy

❌ Don'ts:

• Don't leave expired assignments - Remove residents who've moved out

• Don't skip vehicle details - More info helps prevent issues

---

Common scenarios

New resident move-in

1. Get vehicle information during lease signing

2. Search for their assigned parking spot

3. Edit the spot to add resident and vehicle details

4. Provide resident with parking spot number

Resident changes vehicle

1. Resident notifies PM of new vehicle

2. Search for their parking spot

3. Update license plate and vehicle details

4. Confirm changes saved successfully

---

Troubleshooting

Can't see Parking Management in menu

Solution:

1. Verify you have Property Manager or Front Desk Manager role

2. Check if the Parking Management Module is enabled

3. Contact Elevate OS team to enable the feature

Save button is disabled

Solution: Ensure you have either:

• Selected a resident from the dropdown, OR

• Entered a license plate number

At least one of these fields is required to save.

Changes not saving

If you see the error message:

1. Check your internet connection

2. Verify all required fields are complete

3. Try refreshing the page and re-entering data

4. Contact support if issue persists

Can't find a parking spot

Possible causes:

1. Spot hasn't been imported yet

2. Using incorrect spot number format

3. Try searching without special characters