How does the Elevated Living & ButterflyMX integration work?

How to Activate and Manage the Butterfly MX Integration

Overview
The Butterfly MX integration consolidates property access control directly into your branded Elevate OS community app. By unifying these systems, residents no longer require a separate app to manage entry, view live video feeds, or utilize two-way talk. This integration streamlines the resident experience and drives higher engagement with your community app by linking high-frequency actions (door access) with your amenities and announcements.

How to Access
*   Admins: Activation requires coordination with your Elevate OS account representative (see *Activation Instructions* below).
*   Residents: Once active, Butterfly MX controls appear automatically within the ** Keyless Access** or **Unlock Door ** button on the dashboard of  resident mobile app.

Key Capabilities
*   Unified Access: Residents manage door entry using a single login within your community app.
*   Live Video & Audio: Full support for live video feeds and two-way audio communication directly in the app interface.
*   Favorites Feature: Residents can pin frequently used doors (e.g., Main Lobby, Unit Door) to the top of their screen for instant "tap-and-go" entry.
*   Zero-Touch Deployment: No complex IT forms or on-site network engineering required for integration.

Activation Instructions
Follow these steps to enable the Butterfly MX integration for your property:

1.  Audit Resident Data
    Log in to your native Butterfly MX system. Ensure that all resident data is clean, current, and accurate.
    *   Important: Data discrepancies between the native system and Elevate OS may cause sync errors.

2.  Request Activation
    Contact your **Elevate OS Representative**. State that you are ready to activate the Butterfly MX integration.

3.  Backend Configuration
    The Elevate OS team will perform the necessary backend toggle to link the systems. No technical calls or extensive setup processes are required on your end.

4.  Verification
    Once notified that the integration is live, verify that the controls are loading correctly within the resident app.

Feature Deep-Dive: Resident Favorites
To maximize convenience, the integration includes a **Favorites** feature designed to speed up entry.

*   How it works: Residents can tap to pin specific entry points (such as the Gym or Main Entrance).
*   The Result: These pinned doors appear at the very top of the app screen, allowing for immediate access without navigating through menus.

Pro-Tips & Special Notes

*   Strategize for Engagement: Because door access is a daily, high-frequency action, enabling this integration naturally drives traffic to your app. Use this increased traffic to boost visibility for Announcements, Amenity Reservations, and on-site services.
*   Note on Hardware: This integration utilizes your existing Butterfly MX hardware. No new hardware installation is required.
*   Support: If a resident reports issues with video feeds, ensure their app has permission to access the microphone and camera in their phone's **Settings**.